What is Usability Software Testing and What are the Factors that Should be Taken into Consideration While Performing Usability Testing ?

Usability software testing is one of the significant building blocks for quality assurance. This testing approach can also be considered a typical example of the non-functional testing/Black box testing. 

Usability software testing is principally done to assure the ability and understandability of the application. It is usually performed from the user’s viewpoint. 

Usability software testing identifies whether users feel convenient to use your app or web site based on some specific parameters, such as the content of the website, navigation, design, and website speed. 

Today, the usability of the web page is significant, and it is an essential criterion for survival. If a visitor to a site does not find it user-friendly, he will bounce back. So Usability testing performs a vital role in discovering how easy user interfaces is to use.

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Usability Testing Definition:

According to ISTQB Definition, Usability testing is performed to ascertain the degree to which the software product should be easy to understand, learn, operate, and it should look attractive to the users, under certain circumstances.

The main purpose of usability testing is to distinguish any usability problems in the website, collect required data, and authorize the end-user satisfaction.

Usability testing determines hows people use a web site & analyses if the user is satisfied with that web sites according to various parameters like flow, browsing, and design, speed, and content of the website.


Usability software testing can be performed on factors like convenience, readability, navigation, content, etc. Following are some example of checklist to test these factors.
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A checklist for testing the convenience and readability of a website is:

  • Check if the website load time is genuine
  • Check whether font size & spacing within the texts are accurately readable
  • Check if the site is responsive or not, i.e., Works with a different kind of screen sizes with no regular scrolling options.

A checklist for examining the navigation and content of a website is:

  • Check if the navigation of the website is easy to understand & simple
  • Checks if there are any broken links
  • Checks if the navigation is constant on each page.

A checklist for verifying the content of a website is:

  • Check if the contents are readable, easy to understand, styles & colours are uniform.
  • Check if the contents of the website are beneficial and up-to-date.
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